FAQ

Zhejiang Ruihui Intelligent Technology Co., Ltd. is committed to becoming a trusted
partner in the digital and intelligent transformation of China's manufacturing industry.

Quotation and cooperation
  • What is the cooperation process? How to link up the pre-sales and implementation docking?

    Customer consultation → free on-site investigation → issuing plan and quotation → communication and confirmation → signing contract → entering the site for implementation. The pre-sales technical manager will follow up the whole process and hand in the implementation team seamlessly without repeating the communication requirements.

  • How long is the warranty period for systems and automation equipment? How to deal with problems?

    The software warranty is 1 year, the whole equipment warranty is 1 year, and the core components can be extended according to the original factory standard. Fault handling: exclusive service group responds remotely and responds within 2 hours/30 minutes; The province's door is in place 24 hours a day. Emergency failure will be given priority to resume production, and non-human damage will be repaired and replaced free of charge during the warranty period.

More

Your Top Concerns

Can't find your question?

Feel free to contact us directly, and our professional consultants will respond to your inquiry within one business hour.

Contact Us

  • Phone Consultation

    400-7160-976

  • Email Us

    info@ruihuitech.com

Online Consultation

Still have questions? We're happy to help!

One-on-one service from expert advisors to help you quickly identify the right digital solution for your needs.

Online Consultation 400-7160-976
Home

Home

Product

Product

About

About

News

News

Contact

Contact

Phone
400-7160-976
Wechat
Online Message
TOP